Shipping
lunaa gard offers free standard worldwide* shipping! Need your headbands earlier? Select expedited shipping and the additional fee will be applied according to your destination address. Once your order has been shipped, you will receive a shipping confirmation with a tracking number. Possible delays may occur due to an unusually high volume of orders coming in, or freight services delays, or COVID-19 shipping restrictions or unusual weather circumstances.
*Shipping exceptions
Please note, at the moment we are unable to ship to APO/FPO/DPO addresses. Countries in our exclusion list includes Afghanistan, Cuba, Iran, Libya, Myanmar, North Korea, Palestinian Territories, Sierra Leone, South Sudan, Tanzania, Crimea Ukraine.
Change of delivery address
Please double-check your address before completing your order. In the event that a delivery address is submitted incorrectly or mistyped when the order is placed, lunaa gard assumes no responsibility. If you accidentally entered the wrong address, please contact us at orders@lunaagard.com
Custom and import duties
Custom and import duties to Europe and UK are charged at checkout. For our international customers, please prepare for the possibility that your package may be subject to custom duties and handling fees. We have no control over possible import charges assessed by the relevant authorities and cannot ship out replacement packages.
Lost or stolen packages
Please note that for all shipments, we are not responsible for lost or stolen packages.